Pizza Hut Restaurant ordering
the tester's view
The Tester's view
In our third blog of our Pizza Hut Restaurant Ordering series we are looking at this project from a tester's point of view. Kavitha the tester for this project said:
"At Adactus, I have worked on many different projects, but Pizza Hut Restaurants has always had a special place. Not just because of the kind of work we do for them, but also there is a sense of pride when I see the website being used by my friends and family. I remember the expression on my son’s face when I told him that I helped Pizza Hut Restaurants to develop their website – he was thrilled! He even placed an order to table all by himself – it goes to show how easy and user-friendly the website is. He loved customising a half and half pizza and was impressed to receive it without needing to speak to any waiting staff. It shows how quickly PHR has adapted to the changing times. Their website is quite feature-rich and is constantly updating, so I’m never bored on this project.
I have learnt a lot about the workings of an ecommerce website. Many of Pizza Hut Restaurant’s customers use a mobile to place their order at the table. As a tester, it is very important to me to ensure there are no UI or functional issues on the mobile journey. As a very popular food ordering website, Pizza Hut Restaurants sees huge traffic during lunch hours and we also have lunch specific deals so I have to make sure that the menu products, deals and vouchers work as expected on multiple browsers.
The payment system is the heart of an ecommerce website. Integrating the website with the payment provider has been another feature that needed intensive testing. I had to not only make sure that the positive journey works as expected and we do not take double payments, but I also had to check for all the negative scenarios and make sure that we handle them correctly.
Pizza Hut is a high traffic, complex website to test. It is very important for me to not compromise with the quality of our software and for this, it is very important that we work as a team. Working in this project has made me a better team player and this will help me in all my future projects.
Pizza Hut Restaurants is such a big brand that anyone in any part of the world recognises it and I feel very proud to tell my family and friends about my contribution.
We are working on a website rewrite project which will integrate with Order to Table via our SmartQ Bookings widget, and make the application seamless. We are also enhancing the current system and making it more user friendly. I’m excited about our future work with Pizza Hut Restaurants."
Restaurant news
Trending technology
We have been helping restaurants figure out tech solutions that add value for their guests and their employees for over 20 years. Fundamentally, the goals have remained the same – to enhance guest experience in ways that are true to the restaurant’s brand.
Tipping Point: How will new government legislation impact businesses, customers and staff?
With the new Employment Allocation of Tips Act 2023, set to be introduced in 2024, we commissioned the help of a research agency to poll 1,000 hospitality businesses, 1,000 customers and 500 staff in the UK to reveal how the Act would affect the UK sector.
Insight pack
Automation and AI in Restaurants, research findings
Restaurant tech that saves you money
Adactus have spent 20 years building technology systems that can help hospitality businesses like yours
Say no to no-Shows
Guests not showing up to their booking is becoming a more common occurrence...
Staff shortages
Staff shortages? Guests will order for themselves with Adactus Order-at-Table – and they'll spend more per head too
Are kiosks the future of hospitality
With the hospitality sector continuing to digitise at a rapid rate, many restaurants are embracing kiosks as the future, with major brands like Pizza Hut, McDonald’s, and KFC adopting them.
Pizza Hut Restaurant ordering - tester’s point of view
In our third blog of our Pizza Hut Restaurant Ordering series we are looking at this project from a tester's point of view
Pizza Hut Restaurant Ordering - Project Manager's view
In the second article of our Pizza Hut Restaurant series, we are going to look at the project from the view of Louise, the Project Manager
Pizza Hut Restaurant Ordering - The Developer's view
Our Pizza Hut Restaurant blog series will look at this huge project from a number of different perspectives, starting with the thoughts of Sandeep who has been a key developer in our ordering programme for over 7 years.
Insight pack
Automation and AI in Restaurants, research findings
The impact emerging technologies will have on hospitality in 2024
The need to keep innovating has never been more important for hospitality, especially in the modern, technology driven era.
Bank holidays: ensuring long-term success from seasonal rushes
Bank holidays often generate a spike in customers for hospitality businesses. This extra footfall is a chance for businesses to collect valuable customer data and critical information that allows them to attract and retain more business going forward.
Why automation holds the key to surviving the labour shortage in 2023
Automation is becoming increasingly popular at bars and restaurants in the UK. Recent advancements have meant that jobs previously done by staff can now be fulfilled by online systems, AI, or even robots.
How you can mitigate no-shows this Christmas?
No-shows are a huge issue for the hospitality industry. A recent study from The Hospitality Professionals Association (HOSPA), revealed that the number of customers who fail to honour their bookings equates to roughly 12% of customers.